Organizations that collect, use and/or disclose personal information must comply with the provisions of the Personal Information Protection and Electronic Documents Act (PIPEDA).

AAL Adjusters Alberta Ltd. provide this Statement of our Privacy Policy in accordance with the guidelines of the PIPEDA :

In the course of investigating a claim, AAL Adjusters Alberta Ltd, and/or our Service Providers and Sub-Contractors, will collect, use and disclose personal information for the following purposes:

       ·        To confirm accuracy of information provided by you

 ·        Assess liability, coverage and entitlement to insurance proceeds

 ·        Negotiate and settle claims

 ·        Analyze risk and business needs

 ·        As required by law or to meet regulatory requirements.

 We will obtain your express consent for any sensitive personal information such as health or financial records that may be required to deal with your claim.

 Accountability

AAL Adjusters Alberta Ltd. is responsible for personal information under its control and shall designate an individual who is accountable for the organization’s compliance with the PIPEDA principles:

AAL Adjusters Alberta Ltd. - Privacy Officer,
G. B. Watmough, F.C.I.P, CRM,
Suite 600, 2424 - 4th Street SW,
Calgary, AB  T2S 2T4

 Identifying Purposes

The purposes for which personal information is collected shall be identified by the organization at or before the time the information is collected.

Consent

The knowledge and consent of the individual are required for the collection, use, or disclosure of personal information, except where inappropriate.

 Limiting Collection

The collection of personal information shall be limited to that which is necessary for the purposes identified by the organization. Information shall be collected by fair and lawful means.

 Limiting Use, Disclosure, and Retention

Personal information shall not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as required by law. We are committed to safeguarding the personal information you provide to us and will only retain the information for as long as required.

 Accuracy

Personal information shall be as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used.

 Safeguards

Personal information shall be protected by security safeguards appropriate to the sensitivity of the information.

 Openness

AAL Adjusters Alberta Ltd. shall make readily available to individuals specific information about its policies and practices relating to the management of personal information. For further information please contact our Privacy Officer as listed above.

 Individual Access

Upon request, an individual shall be informed of the existence, use, and disclosure of his or her personal information and shall be given access to that information. An individual shall be able to challenge the accuracy and completeness of the information and have it amended as appropriate.

 Challenging Compliance

An individual shall be able to address a challenge concerning compliance with the above principles to the designated individual or individuals accountable for the organization’s compliance.
 

These principles are usually referred to as “Fair Information Principles”. They are included in the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s private-sector privacy law.